How To Join Our Service
If you would like to find out more about how we might be able to help you, the first step is to speak to our Manager. The Manager can be contacted on (02) 6772 7243, Monday to Thursday or by email at manager@familysupport.org.au
The staff at Armidale Family Support Service have a broad range of experience in support work and group work. They are friendly, caring people selected for their personal qualities and experiences of family life. They are also trained as family workers and draw on a wide range of skills and knowledge in order to help you with a particular problem.
How Needs are Met and Goals are Achieved
Once you become a client of Armidale Family Support Service, we will match you with the AFSS worker who is best suited to your family and situation. We will consider things such as your needs and the needs of your family
Your support worker will schedule regular meetings with you, either at your home or another convenient place. Depending on your needs at the time, these meetings can cover a range of things such as:
• Support on a one to one basis
• Support for
couples and families
• Learning
new skills through workshops and group activities
• Providing
information on a large range of topics relevant to families
• Providing
information and
resources
• Helping you
deal with other services such as Department of Housing, Department of Community
Service (DOCS) and other government agencies
Our service is managed
by a community-based committee. This means that you can have an input into the
running of the service and the direction in which it develops. All you have to
do is present your ideas to the committee, either by attending a meeting or
asking for an item to be discussed at the Management Committee meetings. You can
talk to the Mangager about accessing the Committee or write directly write to;
Management Committee
PO Box 1214
ARMIDALE NSW 2350
Our Limitations
Unfortunately there will be times when clients experience a delay in being able to access our services. This occurs because we are a busy service with limited resources. On some occasions we are forced to create a waiting list, though we do try to prioritise in terms of urgency. Where we can, and where it is appropriate, we will also advise you of other services / organisations that may assist you and how to access them.
AFSS does not have money to give to families in need of financial support, however we can refer you to other organisations that may have emergency relief funds
